You'll start by completing a brief questionnaire and scheduling a discovery call on our website. During the call, we'll discuss your business, challenges, desired services, and collaboration goals to ensure a good fit. Afterward, you'll receive a proposal, contract, and invoice. Once approved, signed, and paid, we'll schedule a kickoff call to gather details. Your project can start as early as the next business day following our kickoff.

We are based in North America, but we welcome clients from anywhere in the world. We'll ensure that time zone differences won't pose a problem.

Rest assured, the confidentiality of your information is our top priority. Leveraging years of experience and training in diverse governmental sectors, we utilize secure communication channels and strictly adhere to data protection measures.

We’re excited to provide you with a dedicated client portal, where you can easily track our projects, review completed tasks, access your retainer bank, and explore other helpful resources. To keep us aligned and on track, we can schedule regular review meetings—weekly or monthly—to discuss progress and plan for upcoming tasks. We’re committed to making you feel supported every step of the way.

Completion times for tasks may vary depending on their complexity and volume. Timelines are discussed during the onboarding process, and I offer regular updates on the progress of your tasks.